Almost 5 years ago I wrote this article, I stumbled across it again the other day, it still feels relevant. Yes some things have moved on, Jessops, one of my examples has fallen by the wayside but the principles outlined still apply. Those charities with real clarity about why they exist, what they do and how Read more about The new charity middle man[…]

I’ve a question and a challenge – how good is your charity at optimising its ROI? It is not always something we want to ask, the numbers often don’t excite or enthral, but look beneath the surface and I think there’s a fundamental question around how charities work internally and interact with both supporters & Read more about The strategic use of ROI[…]